Privacy Policy for W&W Memorials Limited

Introduction

At W&W Memorials Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.

Information We Collect

Personal Information

We may collect the following personal information:

Name
Contact information (email address, phone number, mailing address)
Payment information (credit card details, billing address)
Details related to memorial services and custom orders

Non-Personal Information

We may collect non-personal information, including:

Browser type
Operating system
IP address
Pages visited and time spent on our website

How We Use Your Information

To Provide and Improve Our Services

Process orders and transactions
Customize and personalize your experience
Improve customer service and respond to inquiries

Marketing and Communication

Send promotional materials, newsletters, and updates
Notify you about changes to our services

Legal and Compliance

Comply with legal obligations
Prevent fraudulent transactions and ensure the security of our website

Sharing Your Information

With Third Parties

We may share your information with third parties in the following circumstances:

Service Providers: To assist in delivering our services (e.g., payment processors, delivery companies)
Legal Requirements: To comply with legal processes or regulatory requirements

Data Security

We implement robust security measures to protect your personal information, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

Access and Update

You have the right to access and update your personal information. Contact us if you need assistance.

Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email or by contacting us directly.

Data Deletion

You can request the deletion of your personal information, subject to legal and contractual obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

W&W Memorials Limited
Unit 16 Brookleaze Trading Estate, Keynsham, Bristol, BS31 2AL
0117 9864531
info@wwmemorials.co.uk

Company Registration Number – 14861378
V.A.T Number - 444161121

Effective Date: 30.5.2023